Managing a restaurant chain, with many locations and their various characteristics, is an extremely challenging mission. Monitoring and Analyzing the traffic, behavior and patterns of thousands of clients together with the effectiveness, service level, reliability & loyalty of thousands of employees seems to be too complicated without proper tools.
The reports obtained from the basic systems as sales reports or even clients counting on the tables are giving only the minimum information required for a manager to take steps to improve the service or prevent losses in all branches.