SUPERMARKETS

Measuring Service on Priority Areas. Prevent Fraud.
Real-time Insights on On-shelf Brands

MEASURING SERVICE ON PRIORITY AREAS. PREVENT FRAUD.
REAL-TIME INSIGHTS ON ON-SHELF BRANDS

“To create something exceptional, your mindset must be relentlessly focused on the smallest detail” - Giorgio Armani

“Top-performing companies are three times more likely than lower performers to be sophisticated users of analytics, and are two times more likely to say that their analytics use is a competitive differentiator.“

Controlling operational costs is certainly one of the biggest challenges that any retailer faces. Since supermarkets and megastores typically run on extremely low-profit margins due to the highly competitive environment, the need for a lean and efficient operation whilst Optimizing the Marketing Efforts and Expenses is critical.

93%

Customers did not get a service walk as part of the sales process

Labor costs are the single greatest controllable expense. If labor cost reduction is not managed properly, customer service and store conditions may suffer. This, of course, results in lost customers and sales.

Another critical challenge that threatens the Supermarkets’ and Megastores’ profitability is Loss and Theft. Recent studies show 1-3% loss on revenue, with 50% of that number caused by employees' fraud. Ongoing monitoring and real-time prevention results in over 20% prevention of shrinkage.

FOR THE FIRST TIME, REAL-TIME MEASUREMENTS OF

Service parameters in priority areas (deli, winery..)

On-shelf out of stock

Queuing

Shoplifting, and fraud by employees

Brand Knowledge

Storage and back office areas

Tailored measurements

SUPERMARKETS

Measuring Service on Priority Areas. Prevent Fraud.
Real-time Insights on On-shelf Brands